Returns & Exchanges

We want you to love your new frames, which is why we offer a 30-day hassle-free return policy for all independent eyewear designs in their original condition. Whether you need a different fit or a style exchange, our team is dedicated to ensuring your vision is perfect.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the eyewear in its original protective case and branded packaging to ensure the frames are not damaged during transit.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return box.

• 4.
  Receive Your Refund

  Once our quality control team inspects the frames, your refund or exchange will be processed within 5-7 business days.